KOZADAR Consulting proudly contributes to the academic, research, and industry publications that focus on IT, ITIL, and Incident Management.
The following links direct users to the publications identified in each article or white paper cited.
“The Problem with Problem Management”. IT Service Management Forum Australia, Informed Intelligence, Winter 2011, p. 13.
This list of publications is, knowingly, incomplete and does not include papers presented at innumerable regional and international conferences.
For information and details about all publications, please contact us.
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