Unplanned IT outages are known events that occur at unknown times.
We can help your organisation minimise their duration, thereby, minimising their costs.
And, like you, we know the costs of unplanned outages can be very, very significant.
KOZADAR Consulting provides its clients with skills and tools to help minimise the impact of incidents, optimise the analysis of problems, and assist their delivery of changes to ensure a stable production environment and identify risks for acceptance or mitigation.
We provide assessments and analysis of incident management personnel, performance, and process. We provide training in incident, problem, and change management. We provide on-site support of the optimal performance of incident, problem, and change management processes, allowing organisations to get genuine value from the teams that deliver the foundations of real-time service management.
For information on pricing or to obtain a quotation to secure our services, please contact us.
Each unplanned IT outage costs money.
Whether you have lost revenue, needed to manage bad press or otherwise paid for the experience of unplanned outages, you can decrease those costs by learning how to restore service expeditiously.
Additionally, you can have assessed the delivery of problem and change management with a view towards its delivery from the business that requires it, not just the IT organisation that delivers it.
And, we can help you get audit-ready, to ensure your documentation and your processes are reviewed, assessed, analysed, updated and accurate.
We can help.
Our goal is to help your organisation become more competitive in your market by helping you decrease the costs associated with unplanned IT outages that you experience. These cost savings are found in performance improvements delivered by the incident, problem and change teams that work in the production environment.
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